GENERAL CONDITIONS OF TICKET SALES AND ACCESS TO FIB 2012

The acquisition of a ticket represents the acceptance of the following conditions:

1. Your ticket:
1.1. The legal nature of the ticket is that of a security or negotiable instrument, in accordance with legislation currently in force.
1.2. There are four different ticket types for FIB 2012:
i) Day Ticket: Grants the right to access the concert area one day only – Thursday (from 17:30 h. to 06.00 h.), and Friday, Saturday or Sunday – from 18:00 to 7:00 h. The day ticket does not grant the right to access the Festival’s camping areas.
ii) 3-Day Ticket: Grants the right to access the concert area on Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July 9th and 16th, 2012.
iii) 4-Day Ticket: Grants the right to access the concert area on Thursday, Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July 9th and 16th, 2012.
iv) VIP Pass: Grants the right to access the concert area on Thursday, Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July between July 9th and 16th, 2012. Additionally, the VIP Pass grants a series of privileges outlined in points 3 and 4 of these conditions.
However, the Organisation reserves the right to put new kinds of tickets on sale that are not outlined in this point. In any case, these tickets would be subject to the general conditions of ticket sales and access to FIB 2012 described in this document.
The purchase of the “VillaCamp” ticket only grants the right to use and enjoy this camping area as long as the general conditions to Access the mentioned camping area are fulfilled as published in villacamp.fiberfib.com/condiciones <http://villacamp.fiberfib.com/condiciones> .
1.3. Once acquired, the ticket cannot be exchanged or refunded, all purchases being final, except in the case of cancellation or date changes on the part of FIB 2012.
1.4. Admission, without affecting what is reflected in these conditions with regard to the right of admission, is contingent on having a complete ticket in appropriate conditions. Tickets are equipped with different security measures to ensure their authenticity. The Organisation will not be held responsible for tickets that were not purchased at official points of sale. Any damaged ticket, or any ticket with signs of being counterfeit, will authorise the Organisation to deny access to the said ticket holder to the concert venue and, if the case may be, the camping area. The Organisation reserves the right to take any and all legal measures it deems opportune against holders of counterfeit tickets.
1.5. Possession of a ticket does not grant its holder or third parties the right to use the ticket or its contents for purposes related to advertising, marketing or promotions (including, expressly but not exclusively, contests, gifts and/or raffles) associated with the ticket holder or third parties. Failure to comply with this point will obligate the unauthorised advertiser and/or user to pay a penalty equivalent to a thousand times the price of the most expensive ticket to the event, without affecting further claims for general damages. Furthermore, said ticket will be declared null and void immediately.
1.6. Tickets may only be purchased at points of sale expressly authorised by the Organisation.
1.7. In the event a ticket is acquired through the website www.fiberfib.com, said ticket must be printed by the purchaser (at-home print service). The Organisation expressly warns that said tickets couldn’t be picked up at the box office in Benicàssim.
1.8 The Organisation warns that it has high-tech procedures in place capable of detecting any kind of photocopied or counterfeited ticket. The Organisation reserves the right to deny access to the holder of a ticket if any anomalies are detected. The detection of any fraudulent use of at-home printing tools will be persecuted in accordance with any and all legislation currently in force, including criminal liabilities.

2. Regarding the ticket and its exchange for a wristband:
2.1. The ticket must be exchanged for a wristband upon arriving at the FIB 2012 venue. Tickets can be exchanged for wristbands in the camping areas and the main entrance of the concert venue.
2.2. The Organisation will not be held responsible for the care and maintenance of the wristband once issued; the bearer of the wristband will be solely responsible for its care and maintenance. Damaged or broken wristbands will not be admitted. The wristbands are resilient but not unbreakable.
2.3. Once the ticket has been exchanged for a wristband in a designated area, the wristband becomes the element that certifies acquired rights. The loss of the wristband will translate into the loss of the right of admission. The Organisation warns that manipulated, damaged or broken wristbands will not be admitted. If one leaves the venue, one’s wristband must be perfectly intact in order to re-enter.
2.4. The mere fact of having a pass for “VillaCamp”, without a ticket for the venue (Tickets, VIP Passes and day tickets), does not grant the right to ask the Organization to exchange for a wristband for the Festival’s venue, or to refund the paid amount.

3. Camping-Area access and VillaCamp:
3.1. The 3-Day and 4-Day Tickets, as well as VIP tickets, grant the right to use the FIB 2012 free camping grounds between July 9th and 16th, 2012 (eight days and seven nights). 1-Day Tickets do not grant free camping-ground rights.
3.2. In order to access the camping areas, you must first exchange your ticket for your wristband when you arrive to Benicàssim, since you will not be allowed to set up camp without it.

4. Special VIP-Pass conditions:
4.1. Upon arriving at the FIB 2012 venue, you will pick up your VIP Pass in the Accreditations Office.
• You will be able to use the VIP Parking Area exclusively for VIP Pass holders, which is right next to the Accreditations Office and has a direct access to the VIP Lounge, without queues.
• The VIP Passes grant access to the FIB 2012 concert venue on July 12th, 13th, 14th & 15th 2012.
4.2. The VIP Passes grant the right to use the Festival’s free camping areas from Monday, July 9th 2012, to Monday, July 16th 2012, (eight days and seven nights).

5. Suspension or cancellation of the event:
5.1. The Organisation reserves the right to change, modify or suspend the FIB 2012 programme at any time.
5.2. In the event of a total cancellation, the Organisation will take all reasonable measures to accommodate ticket holders with new dates for the FIB 2012.
5.3. In case of any ticket refund from the Organisation, the distribution cost that sales channels apply to the price of the ticket will not be refunded by the Organisation given that the Organisation is not the recipient of this charge and this service is understood to be rendered at the time of purchasing the ticket.
5.4. The cancellation, total or partial, of FIB 2012 due to forces beyond the Organisation’s control will not lead to ticket refunds.

6. Right of admission:
6.1. Applying the article 33 of Law 14/2010 of December 3rd of Generalitat Valenciana, regarding Public Shows, Leisure Activities and Public establishments of the Valencian Community, FIB 2012’s Organization establishes the following conditions for admission
6.2. The Organization establishes the following requirements in order to grant Access and permanence in the concert venue for attendees under 16:

1. Minors between 13 and 15 years of age must (a) be accompanied by an adult (b) must pay the ticket price established for his/her age group and (c) the adult, parent or legal guardian must fill in the document in which he/she becomes responsible for the minor exempting Maraworld, S.A. from any responsibility and confirming the authenticity of all documentation presented to the Organization. Additional requisites require providing the Organization with the Family Book, ID or Passport, ID of adult, parent or legal guardian.

For Spanish Nationals, if parent or legal guardian will not be accompanying the minor the parent or legal guardian must sign an authorization before the National Police or Guardia Civil. If the minor is from a foreign country or a country in the EU, they will have to present all documentation that certifies custody of the minor in accordance to the legislation that corresponds to their country of origin.

1. Minors that are 12 or under must (a) be accompanied by their mother, father or legal guardian and (b) they will have to fill in a document in which they acknowledge themselves as being directly responsible  for the minor, exempting MARAWORLD S.A. from any responsibility and confirming the authenticity of all documentation provided to the Organization. Additional requisites require the presentation of the Family Book, ID or Passport of the minor and ID or Passport of the parent or guardian. If the minor is from a foreign country or a country of the EU, the parent or legal guardian must present all documentation that certifies custody of the minor according to the legislation that corresponds to their country of origin. Lastly, minors must carry their accreditation on them during the duration of their stay in the venue and must be visible at all times. The accreditation must have their name, surname, nationality and the contact information of their mother, father or legal guardians and mobile number of the parent or legal guardian whose name is on the minor’s accreditation.

The Organization will have permission to make photocopies of the documentation turned in by adults, mother, father or legal guardian for their archives. Minors will be expelled if seen consuming alcoholic drinks or smoking tobacco.
The Organization has a right to expel minors who infringe any of the previously mentioned requisites for access or permanence in the venue. Expulsion from festival grounds will not result in ticket refunds.
6.3. All rights regarding image, name, copyrights, patent rights and any rights derived directly or indirectly from artistic representations or any other representations derived from the Festival are reserved. Filming and recording of any sound and image without previous written consent from the Organization is strictly forbidden. It is, therefore, strictly forbidden to access the venue with cameras (photographic and video) and any other recording device.
6.4. FIB attendees explicitly agree and authorize that their voices and images be used in different on any visual/audiovisual device during the celebration of the event. After the festival, attendees explicitly agree to the posterior use of these images by the Organization or third parties in whichever media and promotional diffusion the FIB engages on both for promotional or commercial use.
6.5. The Organization reserves its right to expel any person that does not comply to the terms expressed in the 2nd and 3rd point previously mentioned without this generating the refund of any quantity paid when purchasing the ticket.

7. Intellectual property and image rights:
7.1. All intellectual property and image rights derived, directly or indirectly, from the artistic performances and/or activities taking place as part of FIB 2012 are reserved. As such, the capturing, filming or recording of images or sounds without prior written authorisation from the Organisation is strictly forbidden.
8.2. Attendees consent to appearing in images taken by authorised media channels for future promotional and/or commercial distribution by FIB 2012.

8. Personal information:
We inform you that your personal information will be kept on file by MARAWORLD, S.A., and may be used for future promotions, in full accordance with MARAWORLD’s policy of dealing with personal information, as published in its website, and complying with all existing laws regarding the protection of personal information. Participants may exercise their right to oppose, access, rectify and/or cancel this at the following address:
MARAWORLD, S.A.
C/ Preciados, 27, 2ª Planta
28013 Madrid

9. Legal reserve:
The Organisation will exercise its right to take legal measures, both civil and criminal, as it deems appropriate against the perpetrators of any attempts of fraud, breaking and entering, and/or damages caused to the Organisation, directly or indirectly.