GENERAL CONDITIONS OF TICKET SALES AND ACCESS TO FIB HEINEKEN 2010
The acquisition of a ticket represents the acceptance of the following conditions:
1. Your ticket:
1.1. The legal nature of the ticket is that of a security or negotiable instrument, in accordance with legislation currently in force.
1.2. There are five kinds of tickets for FIB 2011:
i) Day Ticket: Grants the right to access the concert area one day only – Thursday (from 17:30 h. to 06.00 h.), and Friday, Saturday or Sunday – from 18:00 to 8:00 h. The day ticket does not grant the right to access the Festival’s camping areas.
ii) 2-Day Tickets: either for Thursday and Friday, Friday and Saturday or for Saturday and Sunday. Grants the right to access the concert venue on either Thursday and Friday, Friday and Saturday or Saturday and Sunday, depending on the type of two-day ticket purchased; also grants free camping-ground rights on either July 14th and 15th July 15th and 16th or July 16th and 17th, starting at 10:00 am.
iii) 3-Day ticket: Grants the right to access the concert area on Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July 11th and 18th, 2011.
iv) 4-Day Ticket: Grants the right to access the concert area on Thursday, Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July 11th and 18th, 2011.
v) VIP Pass: Grants the right to access the concert area on Thursday, Friday, Saturday and Sunday, as well as the right to access one of the Festival’s free camping areas between July 11th and 18th, 2011. Additionally, the VIP Pass grants a series of privileges outlined in points 3 and 4 of these conditions.
However, the Organisation reserves the right to put new kinds of tickets on sale that are not outlined in this point. In any case, these tickets would be subject to the general conditions of ticket sales and access to FIB 2011 described in this document.
The purchase of the “VillaCamp” ticket only grants the right to use and enjoy this camping area as long as the general conditions to Access the mentioned camping area are fulfilled as published in villacamp.fiberfib.com/condiciones <http://villacamp.fiberfib.com/condiciones> .
1.3. Once acquired, the ticket cannot be exchanged or refunded, all purchases being final, except in the case of cancellation or date changes on the part of FIB 2011.
1.4. Admission, without affecting what is reflected in these conditions with regard to the right of admission, is contingent on having a complete ticket in appropriate conditions. Tickets are equipped with different security measures to ensure their authenticity. The Organisation will not be held responsible for tickets that were not purchased at official points of sale. Any damaged ticket, or any ticket with signs of being counterfeit, will authorise the Organisation to deny access to the said ticket holder to the concert venue and, if the case may be, the camping area. The Organisation reserves the right to take any and all legal measures it deems opportune against holders of counterfeit tickets.
1.5. Possession of a ticket does not grant its holder or third parties the right to use the ticket or its contents for purposes related to advertising, marketing or promotions (including, expressly but not exclusively, contests, gifts and/or raffles) associated with the ticket holder or third parties. Failure to comply with this point will obligate the unauthorised advertiser and/or user to pay a penalty equivalent to a thousand times the price of the most expensive ticket to the event, without affecting further claims for general damages. Furthermore, said ticket will be declared null and void immediately.
1.6. Tickets may only be purchased at points of sale expressly authorised by the Organisation.
1.7. In the event a ticket is acquired through the website www.fiberfib.com, said ticket must be printed by the purchaser (at-home print service). The Organisation expressly warns that said tickets couldn’t be picked up at the box office in Benicàssim.
1.8 The Organisation warns that it has high-tech procedures in place capable of detecting any kind of photocopied or counterfeited ticket. The Organisation reserves the right to deny access to the holder of a ticket if any anomalies are detected. The detection of any fraudulent use of at-home printing tools will be persecuted in accordance with any and all legislation currently in force, including criminal liabilities.
2. Regarding the ticket and its exchange for a wristband:
2.1. The ticket must be exchanged for a wristband upon arriving at the FIB 2011 venue. Tickets can be exchanged for wristbands in the camping areas and the main entrance of the concert venue.
2.2. The Organisation will not be held responsible for the care and maintenance of the wristband once issued; the bearer of the wristband will be solely responsible for its care and maintenance. Damaged or broken wristbands will not be admitted. The wristbands are resilient but not unbreakable.
2.3. Once the ticket has been exchanged for a wristband in a designated area, the wristband becomes the element that certifies acquired rights. The loss of the wristband will translate into the loss of the right of admission. The Organisation warns that manipulated, damaged or broken wristbands will not be admitted. If one leaves the venue, one’s wristband must be perfectly intact in order to re-enter.
2.4. The mere fact of having a pass for “VillaCamp”, without a ticket for the venue (Tickets, VIP Passes and day tickets), does not grant the right to ask the Organization to exchange for a wristband for the Festival’s venue, or to refund the paid amount.
3. Camping-Area access and VillaCamp:
3.1. The 2-Day, 3-Day and 4-Day Tickets, as well as VIP tickets, grant the right to use the FIB 2011 free camping grounds. 2-Day Tickets grant free camping rights for two days, either July 14th and 15th July 15th and 16th or July 16th and 17th. All the others grant camping rights from Monday, July 11th, to Monday, July 18th, (eight days and seven nights). 1-Day Tickets do not grant free camping-ground rights.
3.2. In order to access the camping areas, you must first exchange your ticket for your wristband when you arrive to Benicàssim, since you will not be allowed to set up camp without it.
4. Special VIP-Pass conditions:
4.1. Upon arriving at the FIB 2011 venue, you will pick up your VIP Pass in the Accreditations Office.
• When you pick up your VIP Pass in the Accreditations Office, we will give you a Welcome Pack with an FIB 2011 programme and official merchandise.
• You will be able to use the VIP Parking Area exclusively for VIP Pass holders, which is right next to the Accreditations Office and has a direct access to the VIP Lounge, without queues.
• The VIP Passes grant access to the FIB 2011 concert venue on July 14th, 15th, 16th and 17th 2011.
4.2. The VIP Passes grant the right to use the Festival’s free camping areas from Monday, July 11th, to Monday, July 18th, (eight days and seven nights).
5. Suspension or cancellation of the event:
5.1. The Organisation reserves the right to change, modify or suspend the FIB 2011 programme at any time.
5.2. In the event of a total cancellation, the Organisation will take all reasonable measures to accommodate ticket holders with new dates for the FIB 2011.
5.3. In case of any ticket refund from the Organisation, the distribution cost that sales channels apply to the price of the ticket will not be refunded by the Organisation given that the Organisation is not the recipient of this charge and this service is understood to be rendered at the time of purchasing the ticket.
5.4. The cancellation, total or partial, of FIB 2011 due to forces beyond the Organisation’s control will not lead to ticket refunds.
6. Right of admission:
6.1. The Organisation reserves the right of admission.
6.2. The Organisation, making use of its right of admission, and to such effect, establishes the following requisites for the admittance of minors under the age of 18 to FIB 2011:
i) Minors may enter the venue accompanied by a legal guardian, providing documentation at the entrance proving legal guardianship with one of the following: Family Book, D.N.I. (National ID Card)/Passport of both the minor and the guardian, authorisation of legal guardianship by the Civil Guard / National Police along with the D.N.I. of both the minor and the guardian. In the case of foreigners, the corresponding and equivalent documentation from their country of origin will be required.
The legal guardian, either parents or the person in charge of the guard of the minor shall subscribe a document assuming all responsibility, direct or indirect, regarding the access of the minor to FIB 2011. In case, anyone of the aforementioned persons refuses to sign this document, the organization of FIB 2011 will be able to deny the access from the minor to the venue.
PDF <http://tickets.fiberfib.com/wp-content/uploads/2008/12/menores_eng1.pdf> for the admittance of minors.
Failing to comply with the previous requirements will not give any right to refund the price paid for the entrance of the minor.
ii) Children between the ages of 0 and 10 accompanied by their parents may enter the venue free of charge. The previous clause about the subscription of the document shall be also applied to them.
iii) The Organisation may require a copy of said documentation for its files on the admittance of minors.
6.3. Upon entering the venue, attendees may be searched in accordance with standing legislation; attendees are not allowed to enter the venue with objects that might be considered dangerous by the Organisation, or that are prohibited by law, and this includes professional cameras, video cameras and recorders of any kind.
6.4. The Organisation may deny entrance, or expulse from the venue, any ticket holder who does not comply with the instructions of Organisation personnel, or who might reasonably be presumed to be heading for a high-risk or dangerous situation for the ticket holder himself and/or other attendees.
6.5. The ticket holder may be expulsed for causing disturbances, carrying drugs or for being in a state of apparent or potential intoxication, each ticket holder personally taking responsibility for any actions that might cause injury to third parties or damage to property.
6.6. In the case of expulsion or denial of entry, the ticket holder will not have the right to any kind of refund.
7. Intellectual property and image rights:
7.1. All intellectual property and image rights derived, directly or indirectly, from the artistic performances and/or activities taking place as part of FIB 2011 are reserved. As such, the capturing, filming or recording of images or sounds without prior written authorisation from the Organisation is strictly forbidden.
7.2. Attendees consent to appearing in images taken by authorised media channels for future promotional and/or commercial distribution by FIB 2011.
8. Personal information:
We inform you that your personal information will be kept on file by MARAWORLD, S.A., and may be used for future promotions, in full accordance with MARAWORLD’s policy of dealing with personal information, as published in its website, and complying with all existing laws regarding the protection of personal information. Participants may exercise their right to oppose, access, rectify and/or cancel this at the following address:
MARAWORLD, S.A.
C/ Preciados, 27, 2ª Planta
28013 Madrid
9. Legal reserve:
The Organisation will exercise its right to take legal measures, both civil and criminal, as it deems appropriate against the perpetrators of any attempts of fraud, breaking and entering, and/or damages caused to the Organisation, directly or indirectly.
10. Admission
In accordance with article 23.3 of Law 4/2003, regarding Shows and Public Establishments and Recreational Activities in the Regional Government of Valencia, MARAWORLD, S.A. (the Organisation), with company tax code A-81670275 and registered domicile at Calle de Preciados 27, 2º piso, Madrid 28012, as the organiser of the seventeenth edition of the International Benicàssim Festival (FIB 2011), establishes the following:
CONDITIONS OF ADMISSION
1-. With regard to anything not specifically regulated in these conditions of admission, the terms established in the General Conditions of Tickets Sales for FIB 2011 as well as regional and state legislation will be applied. These conditions are applicable to both the concert venue and camping grounds, regardless of the fact that the Organisation has established another set of conditions for the use of its camping grounds as well.
2.- People attending FIB 2011 are responsible for adopting precautionary health measures during the concerts taking place in the venue and, as such, will refrain from prolonged proximity to the speakers and sound systems.
3.- The Organisation can deny access to, or expel from, FIB 2011 any person who does not follow the instructions of the Organisation’s personnel.
4.- Disorderly conduct, the possession of illegal drugs, or an apparent or potential state of intoxication are just causes for the denial of entry to, or the expulsion from, FIB 2011. Anyone who is expelled will be responsible, in all cases, for his or her actions and omissions causing injury to third parties or damage to property.
5.- Expulsion from FIB 2011 for any of the reasons outlined in these conditions of admission will not give the expelled party the right to a refund for the price paid for ticket.
6.- Minors aged 16 and 17 may enter the FIB 2011 venue in accordance with the stipulations of article 28.1 b) of Law 4/2003, the consumption of alcohol and tobacco being prohibited in all cases.
The Organisation reserves the right to establish controls and verification measures for the strict compliance of the previously mentioned prohibitions. As such, the Organisation will expel any minor caught drinking alcohol or smoking from FIB 2011.
7.- Minors under the age of 16 may enter FIB 2011 accompanied by their parents or legal guardians. In order for the Organisation to grant entrance to minors under the age of 16, some of the following documents must be presented, depending on the case: the minor’s libro de familia, the National ID Cards or passports of the minor and the accompanying adult, the authorisation of legal guardianship issued by either the Civil Guard or the National Police along with the National ID Cards of both the minor and accompanying adult. In the case of foreigners, the equivalents of these documents in their countries of origin must be presented.
In additions to the previously stated, the parent or legal guardian of the minor will be required to sign a document assuming all responsibility, direct or indirect, for the entrance of the minor to FIB 2011. In the event that a parent or legal guardian refuses to sign this document, the Organisation reserves the right to deny entry of the minor to the concert venue.
The failure of a parent or legal guardian to comply with the obligations relating to the responsible protection and custodianship of a minor will authorise the Organisation to expel said adult and the accompanying minor from the venue.
The failure to comply with the previously mentioned requisites will not give the individual in question the right to a refund for the price paid for ticket.
8.- Attendees may be searched in accordance with current legislation; entering the venue with objects considered dangerous by the Organisation or prohibited by law is forbidden (to name a few: fireworks, arms, bottles glass objects, laser pointers, etc.).
9.- All image and intellectual-property rights derived, directly or indirectly, from the artistic performances or any other activities taking place as part of the celebration of FIB 2011 are reserved. The capturing, filming or recording of images and sounds without prior written authorisation from the Organisation is strictly prohibited. As such, it is also prohibited to enter the venue with cameras, video cams or recording devices of any kind.
10.- People attending FIB 2011 expressly and unequivocally consent to and authorise that their images and voices might be captured by media channels during the celebration of said event, and may later be broadcast by the Organisation or authorised third parties in any media channel deemed appropriate for the promotional and/or commercial purposes of FIB 2011.